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“He said it would take two hours and he quoted me one hundred and forty dollars,” said Delcinia Currence, who took her laptop to Computers Direct in North Myrtle Beach to have a virus removed. She said it didn’t take the store two hours, but rather seven days to return her computer.
“He had removed the virus,” Currence said. “But everything was gone. I couldn’t believe it. He had wiped off all of my files.”
Another customer said she was contacted by the shop to pick up her computer because they were closing their doors. She claims she paid for their services, but nothing was fixed on her computer.
“I had to pay them,” said Tanieka Gause. “He said they did a virus removal, but he didn’t do anything to my computer.”
Kathy Graham of the Better Business Bureau of Coastal Carolina said this isn’t the first time Computers Direct has
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